Privacy Policy

Overview

Aurelio Game Studio ("AGS," "we," "us") builds interactive experiences—games, tools, and platforms—designed to be enjoyed by players worldwide. This Privacy Policy describes how we handle information when you access or use any of our Services. It applies to every product we offer, including websites, mobile applications, PC and console titles, beta programs, community features, customer support, and future digital experiences.

We believe in clarity. This document explains what data we collect, why we collect it, how it is used, and the choices you have. We encourage you to read it in full, and contact us if anything is unclear.

Who We Are

Aurelio Game Studio is an independent game development studio based in Hyderabad, Telangana, India (UDYAM Registration: UDYAM‑TS‑02‑0291884). For the purposes of data protection laws, we act as the data controller for the personal information described in this policy.

Our website is aureliogamestudio.com, and our dedicated privacy contact is privacy@aureliogamestudio.com.

Scope of this Policy

This policy applies to all Services offered by Aurelio Game Studio. We define "Services" broadly to include, but not be limited to:

By using any of our Services, you acknowledge the practices described here. If a specific Service requires additional privacy disclosures, we will provide them at the point of collection.

Information We Collect

The categories of information we collect depend on which Services you use and how you interact with them. We group information into three broad types.

Information You Provide Directly

• Account & Profile: When you create an in‑game profile or link a third‑party gaming account (such as platform authentication services), we may receive a player identifier, display name, or avatar.
• Communications: If you contact support, send feedback, or participate in surveys, we collect your email address and the content of your message.
• User Content: Some Services allow you to submit gameplay clips, custom levels, or community posts; we process that content to operate the feature.
• Purchase Information: When you make a purchase, the transaction is processed by a platform provider (e.g., Apple, Google, Steam). We receive a transaction confirmation and product identifier, but we do not collect or store your full payment card details.

Information Collected Automatically

Information Received from Third Parties

We may receive information from platform partners (such as app stores or console networks), authentication services, analytics providers, and advertising partners. This may include aggregated performance data, fraud prevention signals, or confirmation of a completed purchase.

How We Use Information

We use the information we collect to deliver, improve, and protect our Services. Specific purposes include:

• Operating game features, cloud saves, leaderboards, and matchmaking.
• Personalizing gameplay experiences and content recommendations.
• Displaying and measuring advertisements (including frequency capping).
• Analyzing performance, troubleshooting crashes, and improving stability.
• Responding to support requests and sending service‑related communications.
• Detecting fraud, enforcing our terms, and protecting the security of our players.
• Complying with legal obligations and regulatory requirements.

We do not sell personal information. We do not use your data for automated decision‑making that produces legal effects without human review.

Legal Bases for Processing (GDPR)

For individuals in the European Economic Area and the United Kingdom, we rely on the following legal grounds:

• Performance of a Contract: To provide the Services you request (e.g., saving progress).
• Legitimate Interests: For analytics, security, fraud prevention, and product improvement, balanced against your rights.
• Consent: For personalized advertising, certain cookies, or optional data collection where required by law.
• Legal Obligation: To comply with applicable laws and regulatory requests.

Where we rely on consent, you may withdraw it at any time through device settings or by contacting us.

When We Share Information

We may share information with the following categories of recipients:

• Service Providers: Companies that perform functions on our behalf (hosting, analytics, customer support, crash reporting) and are bound by data protection agreements.
• Advertising & Analytics Partners: To serve and measure ads, as described in the Advertising section.
• Platform Partners: When you use a third‑party account (e.g., Google Play Games) to access features, information is shared in accordance with that platform's settings.
• Legal & Safety Disclosures: If required by law, court order, or to protect the rights, property, or safety of Aurelio Game Studio, our players, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred under confidentiality terms.

We do not sell personal information for monetary compensation. Where data sharing for targeted advertising may be considered a "sale" or "sharing" under certain U.S. state laws, you can exercise your opt‑out choices as described in the Advertising section.

Advertising, Analytics & Tracking Technologies

Our free Services may include advertising. Advertising helps us keep games accessible. We and our advertising partners use device identifiers, cookies (on web), and similar technologies to deliver and measure ads.

Advertising IDs

On mobile devices, we use advertising identifiers (such as Google Advertising ID or Apple's IDFA) for ad delivery, frequency capping, and fraud prevention. These identifiers can be reset or limited through your device settings.

Your Choices

• Android: Settings → Google → Ads → Opt out of Ads Personalization, or delete advertising ID.
• iOS: Settings → Privacy & Security → Tracking → disable "Allow Apps to Request to Track."
• Web: You can manage cookie preferences through our website cookie banner or browser settings.

Opting out of personalized ads does not stop ads; they will simply be less relevant. Where legally required, we obtain consent before processing data for personalized advertising.

Third‑Party Service Providers

We engage carefully selected providers to support our operations. These providers may process limited data as instructed by us. Categories include, but are not limited to:

• Cloud hosting & infrastructure
• Analytics & crash reporting
• Advertising & ad measurement
• Authentication & social gaming services
• Customer support platforms
• Payment processing (handled by platform stores)

This table reflects providers we may use now or in the future. All third parties are contractually prohibited from selling personal data obtained through our Services.

Cookies & Similar Technologies

Our websites and some in‑game browsers may use cookies, pixels, local storage, and software development kits (SDKs) to recognize your device, remember preferences, and analyze usage. We categorize them as:

• Strictly Necessary: Required for core functionality and security.
• Performance / Analytics: Help us understand how Services are used.
• Functional: Remember choices like language or region.
• Advertising / Targeting: Used to deliver relevant ads.

You can manage cookie preferences through our website consent tool or your browser settings.

International Data Transfers

Aurelio Game Studio is based in India, and our service providers operate globally. Your information may be transferred to and processed in countries outside your own, including the United States. We implement appropriate safeguards, such as standard contractual clauses or reliance on adequacy decisions, to protect your data during such transfers.

Data Retention

We keep personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When determining retention periods, we consider the nature of the data, the risk of harm, and legal obligations. Anonymized or aggregated data may be retained indefinitely for analytical purposes.

Account & Data Deletion

If a Service supports user accounts, you can request deletion through in‑app settings (where available) or by emailing privacy@aureliogamestudio.com with the subject "Data Deletion Request." Please include your player or account identifier. We will process requests within 30 days, except where retention is required for legal or security reasons.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and obtain a copy of your data.
• Correct inaccurate or incomplete information.
• Delete your data under certain conditions.
• Restrict or object to processing.
• Data portability (receive data in a structured format).
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

EEA & UK Residents

Under GDPR and UK GDPR, you have the rights listed above. To exercise them, contact us at our privacy email. We will respond within one month.

California Residents

Under the CCPA/CPRA, you have the right to know what personal information we collect, to request deletion, and to opt out of the "sale" or "sharing" of personal information for cross‑context behavioral advertising. We do not sell personal data for money. To opt out of advertising‑related sharing, use your device settings or our cookie manager.

India (DPDP Act 2023)

As an Indian entity, we process personal data in compliance with the Digital Personal Data Protection Act. You may withdraw consent, request access, correction, or erasure by reaching out to our grievance officer at the contact details below.

Children's Privacy

Some of our Services are designed for general audiences, while others may be directed to families or younger players. When a Service is intended for children or mixed audiences, we comply with applicable child privacy laws, including COPPA and Google Play Families Policy requirements. On such Services, we serve only non‑personalized ads to users identified as children, and we do not knowingly collect personal information beyond what is legally permitted. If you believe a child has provided us with personal data in violation of this policy, please contact us immediately.

Security

We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, or destruction. These measures include encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection.

Changes to This Policy

We may update this Privacy Policy periodically to reflect new Services, technologies, or legal requirements. When we make changes, we revise the "Effective Date" at the top of the page. We encourage you to review this policy regularly. Continued use of our Services after changes take effect constitutes acceptance of the updated policy.

Contact Us

For privacy inquiries, data subject requests, or questions about this policy, reach out to:

Aurelio Game Studio
Hyderabad, Telangana, India
📧 aureliogamestudio+privacy@gmail.com
🌐 aureliogamestudio.com

We aim to acknowledge all privacy‑related messages within five business days.